We thank you for placing the order.
If you are not satisfied with any of our products that you have purchased from us, we're here to help.
An order once placed on us and confirmed cannot be cancelled. Refunds shall not be made under any circumstances and only replacement shall be done in relevant situations.
You shall be entitled to a 100% replacement of order in the following cases:
Before accepting shipment of your order, kindly ensure that item you have ordered is not physically damaged or is not different from its description on the product detail page. If you observe any of such issue, DSL requests you to refuse to accept the delivery and get in touch with the customer service team at 0120-4032570.
After receiving your complaint, DSL shall verify the authenticity and the nature of the complaint. If DSL is convinced that the complaint and the need for replacement is genuine, your request for a replacement shall be accepted.
In order to return any products sold through this Platform, you are required to comply with the following conditions:
The acceptance of the return is subject to verification and checks by DSL in order to ensure the legitimacy of the complaint to replace the products.
Please Note - DSL reserves the right to refuse the return if the item does not meet terms & conditions of replacement policy.
In order to return any products sold through this Platform, you are required to comply with the following conditions:
If you have any questions on how to replace your order, contact us on 0120-4032570 or email us at the shop@dsgroup.com
How can I replace an item purchased on Website?
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