For the purpose of this policy, the terms "our", "ourselves", "we" and "us" refer to both rajnigandha.com and Dharampal Satyapal Limited which includes its associates, affiliates, group companies, and subsidiary (ies) unless the context clearly provides otherwise. As used in this policy, member (whether registered or not) shall be referred to as "you", "your" and "yourself" which shall mean any natural or legal person who is accessing the website, its contents and using the services offered on or through the website.
There are a number of situations in which your personal information may be collected by us in order to serve you better. At various touch points, we may collect the following personal information including but not limited to your name, address, contact information, date of birth, anniversary date, educational details, income details, occupational details, marital status, gender, and consumption pattern/details of Rajnigandha Pan Masala.
Besides the aforesaid personal information, we may also collect:
You may, however, visit our website anonymously. We will collect personally identifiable information from you only if you voluntarily submit such information to us. You can always refuse to provide personally identifiable information, but by doing so, you may be prevented from engaging in website related activities. You can always refuse to provide personally identifiable information, but by doing so, you may be prevented from engaging in website related activities.
We may collect non- personally identifiable information from you whenever you interact with our website. Non- personally identifiable information may include your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave our website. We might also collect the 'type' of mobile device you are using, or the version of the operating system your computer or device is running and other similar information.
We and each of our representatives, officers, directors, contractors and agents shall not be responsible for the authenticity of the information that you provide to us. You shall indemnify and hold us harmless and each of our officers, directors, contractors, agents or any third party relying on the information provided by you in the event:-(i) you are in breach of this policy including this provision and the immediately preceding provision; and (ii) any suit, action or claim is brought against us by any third party with respect to the information provided by you to us.
We may use the information collected from you at the time of your visit on our site and register for our loyalty program, sign up for our promotions, respond to a survey or marketing communication or use certain other site features in the following ways:
We adopt appropriate data storage and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personally identifiable information stored on our website.
Although we will endeavor to safeguard the confidentiality of your personally identifiable information however, transmissions made by means of the internet cannot be made absolutely secure. By using this website, you agree that we will have no liability (whether direct, indirect, consequential or incidental) for disclosure of your information due to errors in transmission or unauthorized acts of third parties. You also undertake not to bring any suit, action or claim against us on grounds of such disclosure.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software. Our secure-server software encrypts all your personally identifiable information. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the internet.
We use your information to send you transactional communications. We might send you e-mails or SMS about your participation in loyalty programs, transactions or any updates in your account.
We do not sell, rent, trade or publish your personal data/information. However, we may share your personal data only with:
Our website may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track your activities. This allows the website to provide you with a tailored experience within this website.
You are advised to set your web browsers to alert you when cookies are being sent or if you wish to deny the use and saving of cookies from this Website on to your computer’s hard drive, you should take necessary steps within your web browsers security settings to block all cookies from this Website and its external sources.
You are advised to set your web browsers to alert you when cookies are being sent or if you wish to deny the use and saving of cookies from this website on to your computer's hard drive, you should take necessary steps within your web browsers security settings to block all cookies from this website and its external sources.
This website may use tracking software(s) to monitor your activities to better understand how you use it.
You can opt out of receiving our marketing/promotional emails. To stop receiving our promotional emails, please send us an e-mail with subject STOP to: firstname.lastname@example.org or SMS: STOP to: +919971554333. To opt in, you will need to e-mail with subject: START to: email@example.com or SMS: START to: +919971554333. It may take upto 7 working days to process your request. Even if you opt out of getting marketing messages, you will receive your transactional messages through email and SMS about your transactions.
Only persons who can form a legally enforceable contract under the Indian Contract Act, 1872 can use www.rajnigandha.com. If you are a minor i.e. under the age of 18 years, you should not use www.rajnigandha.com.
We may link to other websites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our website. We are not responsible for these websites in any way. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide to any third party website. You should exercise caution and look at the privacy statement applicable to the website in question.
By using the website and/or by providing us your information, you give the consent to collect and use of the information you disclose on the website in accordance with this policy, including but not limited to your consent for sharing your information as per this policy.
In accordance with Information Technology Act, 2000 and rules made there under, the name and the contact details of the Grievance Officer are provided below:
Mr. Rahul Verma,
Dharampal Satyapal Limited,
C-6-10, D.S. Road,
Sector-67, Noida-201309 (U.P)
If you have any questions about this Policy or other privacy concerns, you can also email us at firstname.lastname@example.org or contact us on 0120-4032200 (Monday- Friday, 10 A.M. – 5 P.M. on all working days).
This Policy was last updated on 27th May,2020 and may be revised from time to time as and when we change our privacy practices. We will post an updated copy on our website. Please check our website periodically for updates.