SUBSCRIPTION TERMS AND CONDITIONS

1. This is a subscription service offered by Dharampal Satyapal Limited. We reserve the right to vary the prices/rewards from time to time.
2. “Subscription” products will ship automatically based on the frequency you select until you cancel. By placing your order, you are authorising us to charge your card for future orders at the frequency you have selected.
3. You can change the frequency or cancel your subscriptions at any time through the My Subscriptions section which can be found when you login into your account at https://rajnigandha.com or Rajnigandha Mobile App.
4. Free delivery is available on all subscription orders, regardless of the order value.
5. If any “Subscription” product is not available on the day it is scheduled to be dispatched, we will notify you of the delay and will attempt to fulfil the order once every 7 days over three-week period. If the product does not become available during that three-week period, we will notify you that the order has been cancelled and we will attempt to send the next order on schedule.
6. If any “Subscription”’ products are no longer available, we will automatically suspend your subscription for that product and advise you of this, and no additional orders associated with that subscription will be placed. If any suitable replacement exists, you will need to create a new “Subscription” subscription order for that product. Alternatively our Customer Executive shall call/e-mail to consent the modify Subscription.
7. If any problems arise with your delivery address, your account, or payment method, that we are unable to address, we will notify you via e-mail using the e-mail address associated with your subscription. In such cases, your “Subscribe & Save” subscription will be automatically placed on hold and no additional “Subscribe & Save” orders will be processed or dispatched until you resolve the problem and reactivate your subscription.
8. We may terminate your subscription at our discretion without notice. If we do so you will only be charged for orders that have been dispatched to you with 7 working days.
9. You can cancel your subscription at any time. To avoid being billed for the following subscription period you need to cancel your subscription 48 hours prior to your subscription renewal date. If you do not cancel at least 48 hours prior to your renewal date, your subscription will be automatically renewed and we will charge your account using the payment method on your account.