Grievance Redressal

• In accordance with Information Technology Act, 2000 and rules made there under and the Consumer Protection Act,2019 and the Consumer Protection (E-Commerce) Rules, 2020 the name and the contact details of the Grievance Officer are provided below:

Manish Mishra
Sr. Manager
Dharampal Satyapal Ltd.
C-6-10, Sector-67, Noida-201309 (U.P)

Phone No – 0120-4032570 ( 10 AM – 5 PM on on Monday - Friday.

Email id – shop@dsgroup.com

If You are not satisfied with the first response.

If the resolution you received does not meet your expectations, you may communicate your concern further to Nodal Officer.

 Details of Nodal Officer are as follows:

Divya Jain
Joint General Manager

Address : Dharampal Satyapal Limited, C-6-10, Sector-67, Noida-201309 (U.P)

Phone No – 0120-4032200 ( 10 AM – 5 PM on on Monday - Friday ).